As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Supervises and leads the day-today activities of 10+ cash posting staff; both onsite and telecommuters, Hires, trains, schedules, monitors staff including the performance evaluation process. Effectively maintains a work environment which stimulates and motivates the growth of subordinates. Interacts with internal and external resources at multiple levels.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Oversees the day-to-day activities of subordinates including, but not limited to, monitoring daily production, scheduling, time and attendance, appropriate coverage, and equipment functioning and availabilities, etc.
Reviews and responds to email and phone messages from the facility, staff, and management. Completes accounts referred to supervisory unit by staff or management on a daily basis. Maintains proficiency in all system platforms.
Trains, develops, motivates, and assists subordinates in reaching new levels of skills, knowledge and attitude
Creates reports such as staff memos, meeting agendas, quick reference materials and month end reports. Daily/weekly/monthly meetings with staff as needed.
Establishes performance objectives and evaluation criteria for monthly incentives
Performs quality review of staff work efforts at the account level
Review and approve reconciliations, postings, clearing of unidentified accounts.
Monitor and ensure credit card refunds and charity adjustments are posted with the service level agreement.
Identify and communicate trends and issues to management
This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermediate Microsoft Office (Word, Excel)
Intermediate understanding of business service functions including billing, collections, insurance, and appeals
Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
Ability to work in fast pace environment
Must have demonstrated an ability to learn within a short period of time
Ability to prioritize and manage multiple tasks
Customer Service skills
Data Entry and 10-key by touch
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
High School Diploma or equivalent
2-3 years of business office or related experience preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit and work at a computer terminal for extended periods of time
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Multiple workstations in close proximity
Job: Conifer Health Solutions
Primary Location: Frisco, Texas
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005033392
About Conifer Health Solutions
Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.