Will be a Licensed Practical Nurse performing duties as a patient navigator guiding incoming calls and facilitating entrance of new patients into the program. Provides patient education, promotes an understanding of the condition, and provides ongoing continuity of care for patients. The Nurse Navigator, functioning in the spirit of teamwork, is accountable for the delivery of care utilizing skills learned in both the clinic and didactic arena. Assists other team members on the unit. The nurse navigator role provides clinical support to the provider and patients to assist in the diagnosis and treatment of conditions.
Utilizes clinical knowledge to determine actions necessary to facilitate patient introduction to the program.
Performs and documents evaluation of patients needs primarily by telephone or review of documentation.
Effectively collaborates with other healthcare providers in coordinating and implementing the patients plan of care, to include evaluation, treatment, and surveillance.
Effectively communicates with patient via mail, telephone, and in person regarding information pertinent to their care.
Assures pertinent patient information is received and available for provider interaction with patient.
Coordinates patient needs for the program.
Serves as the point of contact for providers.
Coordinates patient activities, such as support groups, educational series, as appropriate.
Provides limited patient and family education based on individual needs either in person or by telephone.
Coordinates patient activities through available support services, as appropriate.
Maintains systems and processes sufficient to assure timely follow-up and surveillance of patients for both Programs.
Serves as a liaison with Scheduling Services to ensure appropriate scheduling of patients.
Develops and implements patient screening tools and efficient clinic procedures.
Assists in the development and implementation of efficient patient navigational procedures.
Investigates patient concerns including appointment access, communication, and billing.
Maintains clinical supply inventory.
Responsible for conducting medical record reviews to report findings to physician specialist.
Provides nursing care and assists physician and procedures.
Routinely inspects and observes condition and operation of equipment to ensure proper operation and identify the need for preventive and corrective maintenance per guideline.
Performs ongoing maintenance of exam and treatment rooms.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Graduate from Specialty Training Program-Nursing (Required)
Minimum of 2 years-Nursing (Required)
Certification(s) and License(s)
Licensed Practical Nurse - Default Issuing Body
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.