Summary

Washington Permanente Medical Group (WPMG) is a clinician-led, self-governed and independent multi-specialty group practice, providing care to the more than 700,000 Kaiser Permanente patients in Washington state. We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and driven by a singular goal: our patients' health. At WPMG, we take care of the whole person, with a team to address the fundamental, social, and emotional needs that contribute to total health. We are clinicians motivated by the desire to make a purposeful difference in the communities we serve, and in how health care is delivered.

Kaiser Permanente-Washington Permanente Medical Group- is seeking a Full Time 1.0 FTE Director of Talent Acquisition to join our WPMG HQ team in Renton, Washington.

The Director of Talent Acquisition is responsible for developing and executing a vision and plan of action for the company's business goals around talent acquisition that are aligned with the company's current and future business and growth strategies. A hands-on talent acquisition and recruitment expert who is excited to roll up their sleeves to create and own the full life cycle of recruiting, implement systematic processes and establish Washington Permanente Medical Group as the employer of choice in the Pacific Northwest. Collaborates directly with Sr. Leadership and the WPMG board of directors on workforce planning, strategy and staffing needs. Leads a team that develops sourcing and recruiting plans, presents pre-qualified top candidates to hiring managers, develops/negotiates offers with candidates and creates the onboarding experience for all new hires. Selects, trains, develops, coaches and evaluates team members. Set's and models the highest level of professionalism and expertise in team development and proficiency.

Position Functions:

• Develop and lead programs that support the filling of immediate clinical recruitment targets and build a pipeline for future needs and establishes innovative candidate sourcing strategies, especially for hard-to-fill positions.
• Lead the staffing function and all steps associated with sourcing and delivering qualified, diverse candidates in the recruitment of prospective employees in accordance with the organizational and legal requirements.
• Develop and maintain a deep understanding of the healthcare market, competition and emerging trends within the healthcare industry.
• Ensure talent pipelines align with clinical needs and nurture relationships with prospective candidates to develop an effective pipeline of key clinical roles.
• Develop and implement a Talent Acquisition strategy and supporting programs that focus on both quality of hire (i.e., culture fit, retention, etc.) and timeliness of hire.
• Actively recruit senior level and executive searches.
• Develop, select, implement social media and other technology-based strategies to attract top-rate candidates for key positions. Demonstrate and ensure expert use of social media sources, resume harvesting and parsing, databases, and job boards to source and pursue qualified candidates.
• Evaluate and oversee recruiting solutions such as applicant tracking system, online behavioral assessments, internal applications (referrals, job postings, recruitment advertising, and hiring resources database), Intranet and external company website content.
• Monitor, recommend, and implement creative, efficient, and cost-effective recruiting procedures.
• Develop and maintain analytic reporting system and dashboards to improve outcomes and organizational visibility.
• Provides leadership and direction in accordance with the overall strategic direction of the department and organization.
• Provides leadership for the design, development, and implementation of processes and special projects.
  

Department Management:

• Leads, coaches, develops and supports a team of high performing recruiters, coordinators and sourcers.
• Continuously evaluate team workload to ensure optimal service delivery.
• Define and refine as necessary, department objectives and priorities and allocate resources accordingly.
• Serve as a resource and mentor to team members.
• Identify and recommend training and development opportunities for individual members of the team and develop the capabilities of the team to meet strategic goals and department productivity standards.
• Participates in budget preparation and has financial accountability for assigned areas and projects. Prepares department(s) budgets and recommends for approval.
• Establish processes and procedures to create and sustain a culture of high-performing individuals and teams, as well as methods for assessing customer needs and satisfaction
• Assist in the development of the department work plans, goals and performance targets
• Partners with the Senior Associate Medical Director of Human Resources and Compliance and all WPMG/KPHP leadership on all communication and enforcement and consults with legal counsel appropriately.
• Ensure a safe, productive and supportive work environment for all staff.

WPMG Leadership:

• Act as an advisor to senior leadership providing functional expertise, market-related intelligence, and forecasting on employment issues and trends.
• Build strong relationships with clinical leaders and operate as their strategic partner in meeting hiring goals.
• Collaborate with Marketing and HR to develop and drive a strong employment brand that positions WPMG as an employer of choice amongst professional communities and passive applicants, including the optimization of our social media efforts.
• Conduct periodic training of recruiters, identifying specific relevant learning opportunities in order to practice and implement effective consultative and recruitment skills.
• Represents WPMG at external forums, conferences and events (ability to travel regionally and nationally required-).
• Identifies relevant indicators to monitor programs and their performance. Tracks key Talent Acquisition metrics, including lead and lag measures. Ensures team achieves results. Acts as a key advisor to senior management on the development of overall policy and long-term goals of the department(s).
• Co-facilitates strategic Regional workforce planning with stakeholders to identify skill, capability and roles required to support Regional short and mid-range goals/objectives.
• Promotes an environment of creativity and innovation focused on useable improvements, as well as breakthroughs that support the organization's mission and further its vision. Champions implementation of approaches that improve Talent Acquisition processes, approaches, tools and outcomes.
• Develop, implement and oversee an equity, inclusion and diversity (EID) strategy.
• Lead and support WPMG communication, diversity, and people strategy programs.
• Collaborate with WPMG/KPHP HR leadership to ensure legal and compliance needs are met.
• Continuously strive to align recruiting programs and activities with overall business and operating strategies to optimize the care experience, streamline the care process, and manage medical practices more efficiently.
• Partner with medical staff leadership in developing recruiting and retention skill though Chiefs training.
• Ensure that chiefs have the skills and tools to effectively manage their workforce including training on Interviewing skills, and all WPMG recruiting processes in partnership with WPMG's Practice, Leadership and Development and Recruiting Ambassador teams.
  

Knowledge and Skills (required)

Continuous Improvement

• Maintains and fosters skills necessary to perform job functions over time.
• Continually looks for ways to improve processes, fosters innovation and learning.
• Looks for and implements Lean practices related to current job functions.
• Encourages innovation, respectfully listens to and acknowledges ideas of others.

Accountability

• Is on time and keeps commitments.
• Consistently manages assigned workload. Manages priorities effectively. Uses time efficiently.
• Engages fully in work, takes immediate and independent action when needed.
• Acknowledges mistakes and seeks help when needed.
• Sets own priorities, regularly completing work on schedule.
• Anticipates problems, proactively addresses issues.
• Focuses on solutions rather than problems.

Relationships

• Builds productive rapport with employees at all levels within and outside the department.
• Treats others with fairness, dignity, and respect.
• Accepts suggestions and criticism in a cooperative and positive manner.
• Works collaboratively with team members and others to achieve identified goals and objectives.
• Establishes and maintains good working relationships with both external and internal customer.
• Interacts with others in a helpful and informative manner.
• Capable of resolving conflict.

Expertise

• Knows the priorities of the department.
• Demonstrates proficiency in the duties and responsibilities of the job.
• Shares expertise with others.
• Reviews facts and data, using sound judgment, to arrive at the most effective solution.
• Continually looks for ways to improve processes, fosters innovation and learning.

Service Excellence

• Understands and responds promptly and courteously to customer needs and expectations.
• Follows through to see if customer needs were met and keeps them informed of status.
• Timely when responding to voicemail, e-mail and interoffice communications.
• Expresses ideas clearly and accurately both orally and in writing.
• Encourages, respectfully listens to and acknowledges diverse points of view.
• Treats all customers with courtesy and respect.
• We are professionals serving professionals.

Recruiting

• Experience recruiting in a niche industry or high-volume setting.
• Strong written and verbal communication skills
• Proven ability to create and foster internal business relationships.
• Experienced with recruiting in the healthcare industry, familiarity with healthcare terminology.
• Proven track-record designing and implementing full recruiting life-cycle strategies to attract and hire diverse exempt and non-exempt candidates.
• Experience developing employer brand and leveraging digital technologies to reach top talent.
• Ability to provide vision and leadership yet willingness to be hands on, understand the details and drive tactics when necessary.
• Excellent technical skills; in-depth knowledge of applicant tracking technology.
• Possesses competent and thorough investigative skills with attention to detail to derive solutions and analyze complex people issues.
• Able to maintain a critical balance between employee advocacy and the company's interests for desired outcomes.
• Flexible and adaptable to changing business requirements and experience dealing directly with upper management.
• Adaptable, optimistic, and leans into change.
• Passion for Talent Acquisition and Recruiting and the impact it can have in an Organization.
• Demonstrates unquestioned integrity and moral character, passion, and an outward energy that creates enthusiasm in others

Benefits

Benefits include: Medical/dental/vision benefits, 401(k) & employer-paid retirement contributions, paid vacation, long-term disability, long-term care benefits.

Community

Renton, with a population of 101,300, is located on the south shore of Lake Washington with spectacular views of the lake, the Olympics, the Cascades, and Mount Rainier. The Cedar River runs through the heart of downtown and offers an abundance of natural beauty and a run of federally endangered Chinook salmon. The City is centrally located for access to the regions' transportation network, accessible by four state and three interstate highways, only minutes away from Seattle, Bellevue, Tacoma and Sea-Tac Airport. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are looking to provide employees and their families with an outstanding quality of life.

We are dedicated to building lifetime relationships with peers and patients in Washington State's richly diverse communities. Many know the Pacific Northwest as an attractive tourist destination with beautiful scenery, friendly people, and a host of cultural and recreational opportunities. These elements, and others, make Washington an excellent place to live.

Equity, Inclusion and Diversity

In our local communities and across the nation, Kaiser Permanente sets the standard for respectful care. With multicultural staff, equity, inclusion and diversity councils, medical interpretation resources, outreach efforts, educational programs and more, Kaiser Permanente puts people first in our medical centers and beyond.

As part of Kaiser Permanente, Washington Permanente Medical Group (WPMG) seeks to create equity in our communities, eliminate health disparities, and always put patients--the heart of everything we do--first.

Following the guidelines in our National Diversity Agenda, every member of our team strives to:

• Provide culturally responsive and appropriate medical care to improve the health and satisfaction of all people in our increasingly diverse membership
• Recruit and retain clinicians and staff that enhance our workforce
• Grow our membership by providing exceptional service and clinical care to all communities in our region

Creating a diverse workforce, an inclusive environment, and equitable opportunity for employment, growth, and advancement are deeply linked to our mission, our business, and our economic future. WPMG continues to add programs that build and maintain a workplace where we engage with our members, communities, and each other--with dignity, respect, and cultural understanding.

Equal Employment Opportunity

As part of our commitment to our employees and the members and patients we serve, we integrate diversity into all aspects of our operations. Maintaining a workforce with industry-leading levels of diversity through deliberate planning, development, and outreach is critical to fulfilling our mission, sustaining our business objectives, and providing the best level of care to our members and patients. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.