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Vanderbilt Health
Nashville, Tennessee
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Client Services Supervisor - Immunogenetics Center
ResponsibilitiesAs the Client Services Supervisor in Department of Pathology and Laboratory Medicine, you’ll lead the customer services team for our Immunogenetics Center. In this important, high-visibility position, you will:•Oversee operational activities and directly supervise ten lab technicians•Manage sample procurement, processing, storage, shipping, distribution and tracking•Oversee pricing, quotes, billing, reporting and communication of test results•Lead client services team to ensure compliance with clinical testing requirements•Collaborate with our researchers and external clients to assure effective management of special projects and clinical trials•Manage data ent
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