Virtual Training Specialist, Office of Development
Memorial Sloan Kettering Cancer Center
Location: New York, New York
Internal Number: 2021-52666
Do you have experience building comprehensive training programs? If so, our Development Operations team at MSK has a career opportunity for you!
Our team is responsible for the technical infrastructure and business operations that support Developments fundraising efforts. We strive to increase our fundraising potential through the creation of innovative technology and process solutions.
We are seeking a Virtual Training Specialist to lead a comprehensive learning and performance program for new and established employees through a variety of media.
Design, develop, and deliver training programs to accompany new software products, features, and processes for the Development team.
Facilitate training and orientation for new employees and coordinate a seamless onboarding experience.
Provide ongoing support to fundraising and operations staff, and be well versed in department policies, processes, and business rules.
Innovate and improve learning solutions by researching and introducing new learning products and collaborative design.
Engage with project teams as a thought partner and represent the needs of our users.
A collaborative, consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, self-starter, and committed to success.
An experienced presenter with an ability to synthesize and present highly complex/technical information so that it is clear and easy to understand.
Passionate about human-centered design or design thinking.
An effective communicator, capable of determining how best to reach different audiences and adapting communications based on that understanding.
Capable of confidently and credibly sharing your point of view while developing trusting relationships.
2+years of relevant experience in organization development, I/O psychology, learning technology, related behavioral science, or another related field.
Proven ability to develop and deliver training presentations and materials, with attention to the principles of Adult Learning Theory.
Experience with software instruction and high proficiency with technology. Knowledge of Blackbaud CRM or other fundraising software is a plus.
Well-versed in effective instructional design, training courses via digital vehicles, and classroom delivery for diverse audiences.
Ability to manage multiple training programs and impromptu assignments with tight deadlines.
A high level of attention to detail, process, and organization.
Experience building e-learning content, using learning management systems (e.g., Saba), and using polling software (e.g., Poll Everywhere) is a plus!
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.